Alliance Express Delivery

THE Alliance Express Delivery OF COMPANIES LIMITED
Company Registration Number: 02849651
VAT Number: 488 9352 79

GLOBAL HEAD OFFICE AND PAYMENT CENTER:

CENTRAL@FASTDELIVERYGROUP.COM

See how Alliance Express Delivery Escrow works

During that important time between placing an order and receiving goods or completing services, Alliance Express Delivery is there to provide full monetary security to both parties. The buyer's money is held securely until their goods or services are properly delivered, and the seller has full payment guaranteed if they fulfil their promise.

We take a simple concept and put it into action, enabling you to protect yourself in transactions which involve payment.

1- The Buyer and Seller agree to terms.

Both parties agree to the terms of the transaction, which includes a description of the merchandise, sale price, number of days for the Buyer's inspection of the merchandise, and any shipping information. Additional services including title collection and lien holder payoff are included.

2- Transaction is started and merchandise transferred into Alliance Express Delivery custody.

Seller will contact Alliance Express Delivery and start the escrow transaction. After all information is verified and if there are no mismatches, the transaction will be approved. At this point the merchandise needs to be transferred into Alliance Express Delivery custody.

Alliance Express Delivery will make a complete verification of the merchandise, we will verify: merchandise condition, authenticity and confirm specifications with the manufacturer also the legal papers of the merchandise.

3- Buyer is notified by Alliance Express Delivery about the transaction details.

Alliance Express Delivery will send to the Buyer a written confirmation that the package is in Alliance Express Delivery's custody and also, that the package content has been verified and it is ready to be delivered to the Buyer's shipping address.

Alliance Express Delivery will send a complete set of payment instructions to the Buyer, instructing the Buyer on how to make the money deposit to Alliance Express Delivery. The Buyer and the Seller will receive a Reference Number that identifies their specific transaction.

NOTE*** Any financial transaction needs to be concluded with our UNITED KINGDOM HEAD OFFICE! ALLIANCE EXPRESS DELIVERY UNITED KINGDOM HEAD OFFICE is our Escrow financial centre.

4- The Buyer pays Alliance Express Delivery.

The Buyer submits a payment by bank transfer. Alliance Express Delivery verifies the payment. Processing time varies due to buyer location.

5- Alliance Express Delivery ships the merchandise to the Buyer.

Upon payment verification, Alliance Express Delivery is authorized to ship the merchandise and activate the tracking information. Alliance Express Delivery verifies that the Buyer receives the merchandise in good conditions as received from the seller.

6- The Buyer inspects and accepts the merchandise.

The Buyer has a set number of days to inspect the merchandise and the option to accept or reject the merchandise.

7- The Seller is paid by Alliance Express Delivery.

Alliance Express Delivery pays the Seller by check, ACH or wire transfer. The transaction is complete.

How does the Buyer decline or reject items sent by the Seller?

During the Inspection Period, the Buyer would send us a written notification from his confirmed transaction email. At that point, the Buyer is responsible for returning shipment to the Seller contacting us to schedule a pick up time and date for the merchandise no more than 3 days from the rejection written notification. The Buyer's refund is processed only after the Seller confirms receipt and acceptance of the returned items in the same condition it was sent.

Who will pay the shipping expenses for rejected items?

The Seller is sole responsible for returning merchandise transport fees.

What if the Buyer doesn't accept the merchandise?

The Buyer will need to send us a written notification from his confirmed transaction email during the Inspection Period. Once rejected, the Buyer can contact the Seller directly to ask if the Seller will allow the Buyer to return partial merchandise. If the Seller agrees, Alliance Express Delivery will need to be notified of the agreement. Alliance Express Delivery will then send amendment emails to both parties. Alliance Express Delivery will make the adjustments and give instructions after the Buyer and Seller have replied to the amendment email.